Legal
Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect account information (name, email address), usage analytics, business data you enter into the platform (jobs, customers, vehicles, parts, time entries), and payment information processed securely through Stripe. We do not store credit card details on our servers.
2. How We Use Your Information
Your data is used to operate and improve the platform, authenticate your identity, process transactions, respond to support requests, and monitor system performance and security.
3. Data Sharing
We do not sell your personal information. Data is shared only with infrastructure providers necessary to run the service, payment processors (Stripe), and third-party integrations you explicitly connect (such as Xero, Google Drive, OneDrive, or Dropbox).
4. Data Retention
Your data is retained for as long as your account remains active. If you close your account, your data will be deleted or anonymised within a reasonable timeframe, unless we are required to retain it for legal purposes.
5. Cookies
PitWorks uses essential cookies to maintain your session and authentication state. We do not use advertising or third-party tracking cookies.
6. Your Rights
You may access, correct, or request deletion of your personal data at any time by contacting us at jarred@jetworks.ai.
7. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated through the platform or via email. Continued use of PitWorks after changes take effect constitutes acceptance of the updated policy.
8. Contact
For questions about this privacy policy, contact us at jarred@jetworks.ai.